Bruegger's Bagels

Reviews about Bruegger's Bagels

• Alyssa Lemon

  Aug, 13 2018
  ★ ★ ☆ ☆ ☆
  The food is fine, the staff is friendly, but in the mornings on weekdays there is literally NO hustle to take care of customers. I had been holding off on writing a review because the staff are nice people but this morning was just ridiculous. There were four employees in the store, five or six customers in line and only ONE employee was actually helping customers. One. The others were slowly going about other tasks; making coffee, etc., but in my opinion in food service, especially at rush hour when people are trying to get breakfast and go... you should have a sense of urgency to get people taken care of. I waited in line for nearly 10 minutes just to get a bag of 6 bagels and grab a tub of cream cheese. This wasn't the first or even the fifth time this has happened, it's something I've actually come to expect and have had to tack extra time onto my commute if I know I'm going to stop there. I see all the other reviews touting fast, efficient service, but I suspect they might be at the store at different times of the day and not at morning rush hour. Anyway, I feel like this is a huge problem and it would do management some good to instruct the morning crew to put a little pep in their step. I can't be the only person having this experience and I'm sure it has probably driven away customers who would otherwise frequent the place.
• Phil Erhardt

  Jul, 26 2018
  ★ ★ ★ ★ ☆
  Fresh bagels. Good coffee. Not really a good place to meet and talk; noisy.

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